Privacy Policy
This Privacy Policy explains how MPC-CHINA (referenced as “the site”, “we”, “us”, or “our”), how we collect and manage your personal data when you browse or www.mpc-china.com (known as “the Site”) or communicate with us in any manner (“the Services”). In this policy, “you” signifies any user of our Services.
Acknowledgment: Please familiarise yourself with this policy. Using our Services means you consent to our data practices outlined herein. If not in agreement, kindly refrain from using our Services.
Policy Updates: Our Privacy Policy might undergo revisions to mirror our evolving practices or legal changes. Whenever updated, we’ll notify users on the Site and modify the “Last Revised” date accordingly.
Your Data – Collection and Application: Our commitment to delivering our Services necessitates the gathering of personal data from varied sources, outlined below. Depending on your interaction with us, the data collected might differ.
Apart from the specifics highlighted below, your data aids in maintaining communication, fulfilling legal requirements, enforcing service terms, and safeguarding our Services, our rights, and those of other users.
Data We Gather
Directly From You: Data shared with us might encompass:
· Contact essentials: name, address, email, phone number.
· Purchase details: name, addresses (billing & shipping), payment confirmation.
· Account specifics: username, password, security prompts.
· Shopping habits: viewed items, cart contents, saved items, wishlists.
· Interaction with customer support.
Note: Withholding certain information might limit access to specific features.
Via Cookies: We automatically record certain interactions with our Services as “Usage Data”. This might involve using cookies, pixels, etc. This data could include device, browser, IP address, and other interaction specifics.
From Third Parties: We may obtain your data from external entities, such as:
• Service supporters like Microsoft and Google.
• Ecommerce partners handling order fulfilment (e.g., order, shipping and contact information)
• Automated data collection when you access our site, emails, or advertisements, facilitated by third-party tools like pixels, web beacons, etc.
Bear in mind, third-party supplied data falls under this policy, but we aren’t accountable for their data accuracy or their practices. For more on this, view the “Third Party Websites and Links” section.
How we use your Personal Data
Service Delivery: Your data facilitates:
· Payment processing and order completion.
· Alerts related to your account, purchases, or other transactions.
· Account creation and management.
· Handling shipping, returns, and exchanges.
· Enabling product reviews.
Promotion and Outreach: Your data aids in:
· Sending marketing content through emails, texts, or mail.
· Displaying targeted product or service advertisements on our site and others.
Safety and Fraud Monitoring: Your data assists in:
· Identifying and addressing potential illegal actions or fraud.
· Safeguarding account credentials (Avoid sharing access details. Report any suspected breaches).
Engagement: We use your data to:
· Offer customer support.
· Enhance our Services and foster a productive business relationship.
About Cookies
Our Site, like many others, may employ Cookies. Specific details about our Cookies:
• Enhance our Site and Services (like remembering user preferences).
• Understand user engagement (to optimise the Services).
• Allow third-party involvement for tailoring services, products, and advertising on various platforms.
Please note, most browsers accept Cookies by default. Yet, you can opt to adjust browser settings to reject or remove Cookies. This might degrade user experience and certain Service features. Also, altering Cookies might not fully restrict our data sharing with entities like advertising partners.
Sharing Your Personal Data
Service Providers: We collaborate with third-party entities (e.g., IT support, payment gateways, e-commerce platforms, analytics, customer care, storage, shipping) to facilitate smooth functioning.
Business Affiliates: This includes services and promotions directed to you. [When using specialised services, for instance, tailored advertising, remember that third-party protocols apply.] Partners operate under their distinct privacy guidelines.
Upon Your Direction: Sharing can occur when you guide us to, like shipping requests, or through integrations like social media widgets. This happens with your approval.
Within Our Company Group: Engaging with our affiliated entities to foster a thriving business environment.
Business Proceedings & Legalities: Shared in scenarios like mergers, legal obligations (addressing legal notices), enforcing service terms, or safeguarding our Services and users.
In the past, we’ve shared certain personal and sensitive data categories in line with the above-mentioned “Data Collection and Utilisation” and “Data Sharing” procedures.
User Generated Content
Our Services might offer you the chance to post reviews and other content you’ve created.
We don’t control who sees or uses the details you decide to share, nor can we ensure that viewers will maintain its privacy. We hold no responsibility for the privacy, security, or misuse of information you disclose or the accuracy of any information you get from third parties.
External Sites and Connections
We might offer links to sites managed by other parties on our Site. When venturing to these external platforms, it’s crucial to assess their privacy measures. We cannot vouch for the security or content accuracy of these external sites. Any data you share on public platforms, including third-party social sites, becomes open to other Service users or those platform members. Linking to these sites doesn’t necessarily mean we endorse their content or operations.
Data of Minors
Our Services aren’t tailored for children. We intentionally refrain from gathering data about minors. Parents or guardians aware of their child sharing data with us can contact us to have it removed.
As per this policy’s latest update, we confirm that we neither “share” nor “sell” data of individuals under 16 to our awareness.
Safeguarding and Storing Your Data
While we strive to maintain the security of your data, no system is infallible. Moreover, transmitting data over the internet can be inherently insecure. Therefore, while we put forth our best efforts, we cannot promise absolute protection. For optimal security, avoid sending sensitive or confidential details through unsecured channels.
The duration we store your personal data depends on various reasons, such as the need for account management, service provision, legal obligations, dispute resolution, or other relevant contractual and policy enforcements.
Your Data Rights and Options
The rights you hold concerning your personal data vary based on your location. It’s crucial to note that some rights might be conditional, may not always apply, or we might, in certain cases and as allowed by law, decline your request.
• Access/Insight Right: You can request access to the details of your data we store, including how we utilise and share it.
• Deletion Right: You can ask us to erase specific personal data we have about you.
• Correction Right: You can request corrections to any inaccurate data we possess about you.
• Data Portability: In certain situations, you might be entitled to receive a copy of your data in our possession or ask us to forward it to another entity.
• Processing Restrictions: You can request we halt or limit how we process your data.
• Consent Withdrawal: If we process data based on your consent, you can withdraw it.
• Appeal Right: If we refuse your request, you can challenge our decision.
• Communication Management: You can unsubscribe from promotional emails. Non-promotional emails, like account or order updates, will still be sent.
To exercise any of these rights, reach out to us through the provided contact details. We assure no discrimination against anyone exercising these rights. We may, however, need some details from you to confirm your identity before responding comprehensively.
Complaints
In case of concerns regarding our data processing, contact us directly. If unsatisfied with our response, you can file a complaint with your local data protection agency.
Global User Information
We might store or process your data outside your residing country. Our team and third-party partners in these nations also handle this data.
Contact
For inquiries about our data practices or this policy, or to use any data rights, contact us email at info@mpc-china.com or mail to
Tianjin Ming Pengcheng Machinery Trading Co., Ltd.
YinFeng Building, BlockA 2806,
North Youyi Road No.655,
HeXi District,
Tianjin, China
ZhangBin 18516095706
We act as the data controller for your personal data. For EEA and/or Global residents, our representative details are Tianjin Ming Pengcheng / info@mpc-china.com